Refund policy

Risk-Free Guarantee
If you don’t love your light, return it within the first 40 days and we’ll give you a full refund, no matter the reason. We’ll even cover the cost of your shipping back.

Just email us at help@allaylamp.com and we'll send you a shipping label to get started.

Refunds
Once your return is received, we will send you an email to notify you that we have received your returned item.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. 

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at help@allaylamp.com.